Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: September 11, 2025

Welcome to BookGMT

At BookGMT, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using BookGMT, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

1Information We Collect

Personal Information

When you create an account, book services, or contact us, we may collect personal information such as your name, email address, phone number, and payment information.

Usage Information

We collect information about how you use our platform, including your booking history, preferences, and interactions with our services.

Device Information

We may collect information about the device you use to access BookGMT, including IP address, browser type, and operating system.

Location Information

We collect your precise location coordinates (GPS data) when you grant permission, to connect you with beauty professionals and salons in your area. This helps us show you relevant services nearby and improve your booking experience.

2How We Use Your Information

Service Provision

We use your information to provide, maintain, and improve our booking services, process payments, and communicate with you about your bookings.

Personalization

We use your information to personalize your experience, recommend services, and show you relevant content.

Communication

We may use your contact information to send you important updates, promotional materials, and service notifications.

Location-Based Services

We use your location data to find and display beauty professionals and salons near you, calculate distances, provide directions, and send you location-based notifications about nearby services and special offers.

3Information Sharing

Service Providers

We share your information with beauty professionals and salons when you book their services to facilitate your appointments.

Third-Party Services

We may share information with trusted third-party service providers who help us operate our platform, such as payment processors and analytics providers.

Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety.

4Data Security

Protection Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Secure Transactions

All payment transactions are processed using secure encryption technology to protect your financial information.

5Your Rights

Access and Update

You have the right to access, update, or delete your personal information at any time through your account settings.

Data Portability

You can request a copy of your personal data in a structured, commonly used format.

Opt-Out

You can opt out of promotional communications at any time by following the unsubscribe instructions in our emails.

6Cookies and Tracking

Cookie Usage

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

Cookie Control

You can control cookie settings through your browser preferences, though this may affect some functionality of our platform.

7Location Data and Privacy

Location Permission

BookGMT requests access to your device's location to provide location-based services. You can grant or deny this permission at any time through your device settings. Location access is optional but enhances your experience by showing nearby services.

How We Use Location Data

We use your location coordinates to: find beauty professionals and salons within your preferred radius, calculate travel distances and times, provide accurate directions to service locations, and send you relevant notifications about nearby promotions and new services.

Location Data Storage

Your location data is stored securely and is only used for the purposes described above. We do not share your precise location with third parties without your explicit consent, except as required by law.

Location Data Control

You can disable location services for BookGMT at any time through your device settings. However, this may limit your ability to discover nearby services and receive location-based recommendations.

Questions About Our Privacy Policy?

If you have any questions about this Privacy Policy, our data practices, or your rights regarding your personal information, please don't hesitate to contact us.

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Email Us

privacy@bookgmt.com

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Call Us

+233 02 073 30206

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Location

East Legon, Accra, Ghana

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Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.